Long wait at window! Friendly staff.
Fix your customer service, or lack there of. A lot of attitude from the employees.
Let me tell you this location just opened and I don’t understand how it is already gotten so bad. I work in food service myself personally and I would never give this type of service. We got there around 8:40. They close at nine and that’s still 20 minutes before they close. We asked for donuts and they had no donuts not a single one. How are you supposed to be called Dunkin’ Donuts but you have no donuts. We got everything bagels they were made. They were very cold. The only good thing was the decent drinks. The woman on the headset was rude said no thank you or you’re welcome. The woman was rude. Smashed my card out of my hand 1620 for four things. Can you believe that. This location needs to close down some major restaffing. The people that work here now are snobby and ghetto. Serve your customers correctly Dunkin.
Everything is hit or miss here. Some days we have excellent service and good drinks, and other days we have terrible service and a $5 cappuccino that turned out to be nothing but foam. Go to Cathedral Chai if you want good service and coffee.
New Dunkin location is awesome. Drinks and food are spot on and the staff is very friendly. Highly recommend.