The servers and cashiers are all very courteous and respectful while also feeling like close friends. I am always delighted to go in and stay for a while to journal or work on a project because of how peaceful and comfortable it is. My only gripe would be the limited seating space but it's never been packed when I've been there.
As I remember them. Solid service.
Called because there were several small pieces of plastic, looking like pieces of the cup or cover that they use, in the strawberry coolatta. The person answered the phone as if at home. I had to ask if it was Dunkin Donuts. The person sounded unconcerned about my complaint and didn’t even apologize. A person’s digestive tract can become blocked if this is something that is ingested frequently. A situation like this might be why some have illnesses of unknown origin. This drink was bought for the purpose of cooling down the body. I brought it to their attention in good faith, but the person’s attitude is why I had to post (some of them seem to have a chronic attitude problem in that store). I just consider this another reminder of why not to eat out. Smh. Unfortunately, I do not recommend anything that they have to prepare for customers. Imagine someone who doesn’t pay attention to what they’re eating. Smh
Stopped going here over a year or two ago. Completely disrespectful. Never got my drink order right and allwwaayyyss had an attitude.
Literally 10 minutes ago. Dude serving the coffee with no gloves. Before he makes my coffee I see his finger in the cup with no gloves on. I asked him to change the cup because of that and he’s like “ I had my finger in the cup miss? You’re right” with an attitude. Idk what he did after he changed that cup but the lady on the baskin side sure did with that smirk on her face. Never going back to this location. Unprofessional.
They sold me a glazed donut that looks like mold is growing on it.