Ratings of Dunkin'

google
Google
3.4
(349 Reviews)

Happy Hours & Specials

Know a great happy hour or special for this location?


Photos

  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo
  • Business Photo

Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

16910 Hillside Ave.
Jamaica, NY 11432
Monday
5:00 AM - 9:00 PM
Tuesday
5:00 AM - 9:00 PM
Wednesday
5:00 AM - 9:00 PM
Thursday
5:00 AM - 9:00 PM
Friday
5:00 AM - 9:00 PM
Saturday
5:00 AM - 9:00 PM
Sunday
6:00 AM - 8:30 PM

Recent Reviews

google
Oct 2024
Great customer service by the brunch manager! Thanks!
google
Oct 2024
Very slow they will let customers just stand in line needs new management let focus on the customer the one paying your salary
google
Oct 2024
Worst experience. I ordered an avocado toast topped with bacon the bread was not toasted , they forgot to add the sesame seeds and bacon was cold. My iced matcha latte was made with regular milk when I clearly order oats and it states in the receive. Employee there prefer to talk between each other than follow a recipe. Sad that this had to be my breakfast experience
google
Oct 2024
Today morning I had the most horrible service with Dunkin’ donuts today. I mistakenly took some other customer’s order. The lady who was processing the order for me got so much agitated with the fact that she started cursing me. She had no control on her behaviour. Address-16910 Hillside Ave., Jamaica, NY 11432
google
Sep 2024
I normally come here every morning and sometimes every afternoon for a coffee. The workers always chat to each other and sometimes zone out when I’m trying to place my order. They don’t always put less ice when I ask too that gets me annoyed.
google
Aug 2024
Need more cleanliness
google
Jun 2024
🤷‍♀️ nothing special, just like others I think a smiling face can attrack more customers than a weird, angry face all the
google
May 2024
the lady working on Thursday evening shift on 4th April was super rude, I was not the only customer that she was rude with, like I understand it’s a lot of work during the closing time. Hope they would shove their arrogance into their “a double s” and be a little nicer with customers. Doesn’t even make drink properly and tries to lecture customers
google
Apr 2024
The new manager is super nice and sweet. She completely changed the dunkin donuts. Perfect coffee and great service.
google
Apr 2024
Incredibly slow and poor training.
google
Apr 2024
I ordered online at 6.33 am. I went there for pick my food. And the staff or manager with a jackets act so rude.
google
Mar 2024
The employees talk to each other when they should be taking orders. And it's very clear that they should be taking orders. They don't know how to properly listen even if you say it slowly or repeat yourself multiple times.
google
Mar 2024
This is dunkin. You get what you expect. Don’t think it would be the best food. But good presentation. And alright customer service.
google
Mar 2024
Totally sucks just every employee is lack of discipline can’t make a correct perfectly giving me latte instead of a ice coffee

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.4/5 stars across various online platforms.