Great customer service by the brunch manager! Thanks!
Very slow they will let customers just stand in line needs new management let focus on the customer the one paying your salary
Worst experience. I ordered an avocado toast topped with bacon the bread was not toasted , they forgot to add the sesame seeds and bacon was cold. My iced matcha latte was made with regular milk when I clearly order oats and it states in the receive. Employee there prefer to talk between each other than follow a recipe. Sad that this had to be my breakfast experience
Today morning I had the most horrible service with Dunkin’ donuts today. I mistakenly took some other customer’s order. The lady who was processing the order for me got so much agitated with the fact that she started cursing me. She had no control on her behaviour.
Address-16910 Hillside Ave., Jamaica, NY 11432
I normally come here every morning and sometimes every afternoon for a coffee. The workers always chat to each other and sometimes zone out when I’m trying to place my order. They don’t always put less ice when I ask too that gets me annoyed.
🤷♀️ nothing special, just like others
I think a smiling face can attrack more customers than a weird, angry face all the
the lady working on Thursday evening shift on 4th April was super rude, I was not the only customer that she was rude with, like I understand it’s a lot of work during the closing time. Hope they would shove their arrogance into their “a double s” and be a little nicer with customers. Doesn’t even make drink properly and tries to lecture customers
The new manager is super nice and sweet. She completely changed the dunkin donuts. Perfect coffee and great service.
Incredibly slow and poor training.
I ordered online at 6.33 am. I went there for pick my food. And the staff or manager with a jackets act so rude.
The employees talk to each other when they should be taking orders. And it's very clear that they should be taking orders. They don't know how to properly listen even if you say it slowly or repeat yourself multiple times.
This is dunkin. You get what you expect. Don’t think it would be the best food. But good presentation. And alright customer service.
Totally sucks just every employee is lack of discipline can’t make a correct perfectly giving me latte instead of a ice coffee