I’d give more stars except they allow homeless individuals (or they look homeless anyway) to stand there at the door, open the door and blow cigarette smoke as you walk in expecting to get a tip. I can open my own door without the cigarette smoke in my face. Sometimes I turn back when I see them at the door. The owners/management need to do something about this nonsense. Attitude is really bad or decent you never know on any given day. Coffee is good, they almost always forget part of our order which is weird.
Tiny cramped space but otherwise good
Coffee was made fresh! The dozen donuts I got were pretty good!
Must be the worst Dunkin I have ever went to. I found a piece of plastic inside my mouth when I was drinking my iced latte and the other time the iced drink was white. A latte that’s completely white, and just tasted like milk instead of espresso. The service was a let down too, no apology or anything, just have a vibe to tell you to get out.
I ordered a large refresher and a medium iced matcha and was charged almost $16 when it should’ve been just around $11 because i always get the same drinks from Dunkin. It was my first time trying this location and probably will be the last because they charged me for a Ham Croissant that I didn’t need, the employee didn’t even give me the receipt, if I wouldn’t have noticed the extra $5 they charged me in the notification I received in my phone, they would have gotten away with it. I told them and they asked me if I want a croissant (knowing I didn’t order that) or something else worth $5. I told them no and instead of refunding me through the card I used to pay, they gave me cash and some lousy change that I do not have a use for. Worst of all, I did not get any kind of apology but just told the phrase “refund no good card”. Do not go here.
Honestly just go to a different dunkin donuts
The woman behind the counter couldn't understand basic food requests.
I had a bagle with butter, oohh,, gaash, it upset my stomack, i couldn't sleep all night.
They must have spread somethingelse on it, butter never gives me that trouble.
Hopefully not spit,and or oven deposits on scraper or sometging else. I would never go again.
i order on doordash different donuts they send me only one kind of all messed up with my order never goona order from there 5:00 am morning 3/28/2024 i ordered as name of shivam check on your record and improve service
This point probably reaches the worst level. I visited to buy hot coffee before work in the morning. The store was cramped and small.
Service was the worst.
I ordered a large size coffee.
The staff mistakenly charged me the price for a medium coffee. (The customer may not know the price)
However, instead of telling the customer, he pretended to give me a medium-sized coffee and then took it out again.
In the end, I was able to get the coffee I wanted only after paying 50 cents more. There was not even an apology for the employee's mistake.
Literally leave this place mad everytime. It was only me in the shop, but I still had to wait 12 mins for an order of black coffee. I was the only customer and there was 3 ladies working at the time
To draw the scene, I came in and was ignored at the register for about 1 min, I started to order and was waved to be quiet so they can finish their conversation.
Ordered
Tons of people poured in, they started finally working and making drinks. After pushing out 5 online orders that came after me, the ladies asked me what I ordered ... I put in my order again, and she proceeds to make my drink (which took seconds)
-I left instantly in a terrible mood. They aren't there to service you, they don't like you, and don't care for your business.
Advice, order online and pick up. Best way to not interact with them and still get your coffee.
Coffee was made as expected and ordered with the Dunkin’ app
Tinier than most other Dunkins as this one was clearly made mainly for takeout
This location is very conveniently located to the 7 train as it is just right above it
Don't even bother, they got trashy service and made my drink wrong, they wouldn't even get me my right drink when I asked. Also what I found to be crazy is that when there was a bit of a line they started asking and giving you your drink before you go up to pay.
What can I say, it's a Dunkin!