service at the lowest level
Great customer service. Nice location. Clean restrooms, love the atmosphere and seating area. I had bagel bites which weren’t my thing but they were fun. The coffee was alright and the donuts seemed expensive. The interior was such an aesthetic
please tell me the point of still offering curbside pickup if your employees literally never do it.
You know that Dunkin is Dunkin even in Japan.
The front desk lady did not greet me warmly, she questioned every order I taken, not really knowing if it was on the menu, she did not seem all there, but overall service was okay.
The staff are young and rude. Zero customer service skills. Forbid you for coming in an hour before they close, not only will all the machines be off but they will scorn you for ordering anything. Been there in the day, service wasn't much different.
It was a little busy and it took a little longer than usual to get my order. But the donut and coffee were great as usual.
Great place for a small time out between appointments for a snack and coffee.
The place is a mess!!!! And workers are very rude!! Was still looking at menu and the worker had an attitude because we weren’t ready yet, asked for napkins cuz they ran out and the other worker threw a fit because she had to refill them. We got a sandwich and a pancake sandwich, the bagel was burnt and they gave us a sausage pancake instead of what we ordered which was bacon. They forgot to give several customers their orders. They weren’t even busy at all. Will never come back to this location again. I get better service at the one on 89 that is just drive through or walk up.
Employee named D made our experience the best!!!!!! She was so kind and sweet and helpful. Thank you D!!