Dunkin'

This location needs some work! My coffee (nothing extravagant) was horrible!

It's ok place closes at 2 I guess I go in there late in the day

I wanted this to be my favorite location as it is so conveniently placed but this place is meh. It looks understaffed, and the service is lacking...there is usually only 1-2 employees and they always look bored and emotionless, like a drone. Last week I ordered the new hash brown bowl with melty cheese and took a bite while still in the store...the melty cheese was ice cold. I asked about this and was told by both employees "that's how it comes". They indicated they had no way to heat up the cheese. I find this impossible to believe because what franchise would launch a new savory breakfast bowl to be served with cold cheese? And they have a microwave. Its one thing to do an avocado toast with prepackaged smashed avocado right out of the fridge... its another to dump cold cheese on hot hash browns. I may still visit this location periodically as a last resort for coffee, but they should really do better in this prime niche location if they want to stay open.

The store is immaculate. And has the self order kiosks that I liked. Food tasted great. Hot and fresh. My sandwich was slow in preparation time.

Somehow someway my order got lost. When I finally said something my sandwich was cold. At least the eggs was cold.

The lady who helped me so kind. I was picking up donuts for work and she gave me a variety of everything. My drink was actually really good too.

Understaffed. Bad taste to the coffee. Ticked off customers.