Dunkin'

every time I come here, I get coffee grounds in my drink every single time they say it’s the machine, but they never get it fixed. Funny how that works. Dunkin has gone downhill real fast. Try a different location. It’s the exact same thing.

This Dunkin, at the Charley Harper Dr., Cartersville, GA location, has a Baskin Robbins attached inside, and one of its original advertised trademarks is that you get 31% off any Baskin Robbins item on the 31st of the month (for the months which have 31 days of course). WELL, I went there today to discover that now, in order to redeem this "31% off on the 31st" offer, NOW one must have the Baskin Robbins app (whereas *before*, all one had to do was enter the store on a given 31st day and mention the 31%-off offer). So, I duly downloaded the app right then and there and placed my order for two scoops of Chocolate ice cream, expecting the 31%-off deal to be there; it WASN'T. Frustrating doesn't even begin to describe things-----misadvertisement, anyone?? This ruined trip was somewhat mitigated by the kind store manager, Misty, who was sympathetic and helpful (unlike those multi-colored hair/multi-piercing girls working with her; they were less than helpful ["uh, I don't know"...was the only 'help'I got from them in regards to this problem!!]). Misty also wasn't sure what had gone wrong, but she at least tried to help, and to make things right by giving me a free donut to make up for my paying FULL PRICE for the two scoops of ice cream. I was a regular customer of Baskin Robbins, coming in on other days besides the 31st. But this was one of the highlights of the month, and by all appearances it's now a mere misadvertisement. A pity...

Favorite start of the day!

Took my Granddaughter to town. We couldn't remember how to get home so we went to get an emergency ice cream at Baskin Robbins to help remember. It worked

Erwin was great, i ordered a latte and when the espresso machine quit working he found a solution that worked for me.