Ratings of Dunkin'

google
Google
3.5
(953 Reviews)

Happy Hours & Specials

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Location & Hours

Long-running chain serving signature breakfast items & a variety of coffee drinks.

101 Gentilly Blvd
Cartersville, GA 30120
Monday
5:00 AM - 9:00 PM
Tuesday
5:00 AM - 9:00 PM
Wednesday
5:00 AM - 9:00 PM
Thursday
5:00 AM - 9:00 PM
Friday
5:00 AM - 9:00 PM
Saturday
5:00 AM - 9:00 PM
Sunday
5:00 AM - 9:00 PM

Recent Reviews

google
Feb 2024
The worst Dunkin around. Do yourself a favor and drive 20 minutes to Acworth. Because this store is just terrible!
google
Jan 2024
Let be honest whit this fabulous Dunkin’ Best ever Since Maine to here I love it
google
Jan 2024
Lily, Kayla and the rest of the staff are always super friendly and polite when I get coffee in the morning, will always recommend it over other coffee places
google
Jan 2024
The girl at the window has a horrible attitude. i tried to ask her a question and she rolled her eyes and walked away. basically threw my food at me. My receipt says her name is Kayla..
google
Jan 2024
This place is drive through only so the line wraps the building they constantly mess orders up this location needs a good manager the one here isn't very good at her job the staff run around hectic not a great look
google
Jan 2024
Coffee cheaper than Starbucks and good
google
Jan 2024
Awful experience just now at drive through. The girls there have an awful attitude. I had never been there before and was asking questions. She seemed annoyed I was asking the pricing as it wasn't even on the menu neither were the price of donuts nor the flavors of donuts. When I asked how much she told me to look on the screen, twice. The letters were small and everything was confusing to me. I finally jad to ask her to just tell me. Then she said they were out of every flavor donut that I couldn't buy a dozen of mixed I'd have to only buy originals. So based on the attitude and lack of food , I will not be taking my business there or recommending. There's no need to get annoyed by a simple question. It wasn't busy there were no cars except me in drive through. It needs better service with employees that are friendly and helpful and fresh donuts.
google
Jan 2024
I’d give zero stars. There’s a guy there works morning shift I believe he is a manager named Bert who is just very rude and unnecessarily rushing both customers and his own employees. All the employees seem unhappy when he is there and are also just as rushy when he’s there. I’m not the type to get the same thing every day , yet every single time I stop at this Dunkin and look at the menu for ANY amount of time when he is on shift I am rushed and my first interaction resulted in the man walking out of the back of the restaurant and telling me “If I don’t know what I want come inside” even though I was just trying to order some donuts with my coffee and wanted to know what was available and there wasn’t any donuts on the menu so I asked what they had available at the time. He told me I should already know what they have even though they don’t always have every kind of donut and they definitely don’t have donuts on the menu at all. I even asked the girl at the window why I get rushed every time without fail and she proceeds to just take the next order because to me she felt pressured by THE SAME MAN to take the order as quick as possible. Then Bert hands me a single bag with some hash browns after paying $20 and asks if I had any drinks. Like he is clearly not fit for his position ESPECIALLY if he is anyone’s manager. I’ve worked actual fast food at many different restaurants and had many different managers who would push drive times but this is something different. You never should be rude to customers under any circumstances and it’s also one thing to request we come inside , it’s another to come out the back door on me when you literally had just opened at about 6:15am and nobody was behind me in line and I hadn’t been there more than a couple minutes. This is the worst experience I’ve had as a customer at any kind of restaurant since it’s been multiple times coming through and dealing with the same guy and seeing how he treats people.
google
Jan 2024
They forgot one of our coffees and a donut, the coffee was only original with cream, so nothing fancy and it's the worst coffee I've ever had. I don't even know if there was coffee in there, it tastes like water with cream. How does a place known for coffee mess up regular coffee!???

Frequently Asked Questions

What is Dunkin''s rating?
Dunkin' is rated an average of 3.5/5 stars across various online platforms.