Duck & Tipple

I booked for bottomless brunch and was really excited to go but when I arrived I was greeted extremely bluntly. As it turns out I was late as I had read the booking time wrong however, I had not created a fuss yet I was still greeted by who I assume was the manager in an extremely unwelcoming way. She did tell me I was in the wrong and I agreed and apologised but she appeared in a rush and didn't seem to care about me or even believe me that I could make a mistake. It was not the friendly customer service I expected to receive from a small business. I have previously enjoyed my time in the Andover branch but unfortunately the Basingstoke branch didn't have the same caring attitude. I'm sure the food and drinks are a good as the Andover branch but the customer service I recieved made me feel really unwlecomed. This is a shame.

Great menu and atmosphere

Cole was AMAAAAAZING! THANK YOU SO MUCH, WE HAD A DUCKING GOOD TIME!!!!!!! WOO WOO

Came when it was super quiet.. lacklustre service, overpriced mediocre burgers that read better on menu than the reality Overall - I’m sure it’s ok for cocktails or whatever but food is overpriced for what it is.. way better places around

Went on a Wednesday, which was really quiet but still really nice. Good food, friendly staff, good drinks. Definitely would go back again.

It took a few minutes to find the very small entrance (look out for the board outside), but this upstairs bar is worth finding. Nice atmosphere (Friday night) and a friendly greeting. It seems that people book tables, which we hadn't, so we sat in a bit of an odd place near the door, but most of the seating and tables were nice. We only had drinks which were fine. Not a massive selection of beers but different from the normal run of the mill selection. Definitely somewhere to try, and ideal for a drink before the theatre, cinema or a meal out.