The troy location sucks! I live on rt 40 and they used to deliver and for some unknown reason they stopped delivering. They lost my business for good! The customer service team sucks too as they never transfer you to the store and by some miserable when they do the store never answers!
Liam needs a raise! He was soooo kind to offer to shovel my steps for me!!!! He is the best!!!!!!
If I could give 0 stars I would. Waiting for 3 hours for pizza is ridiculous. The excuse is always the lack of drivers.
When I ordered here a few weeks ago it took 2.5 hours to be delivered and driver showed up at wrong location.. if it’s taking everyone close to 3 hours to get their food, this place shouldn’t be in business. I get there can be short staff issues and I’m never one to be rude, but it’s ridiculous to wait 3+ hours for a franchise pizza.
Worst pizza ordering experience in my life. You order and it never arrives. Waited for two hours and drove there. They didn't even start making it. They got an attitude when I questioned the issues. This place is a mess. Dominos in Troy is a joke.
Today I ordered my Pizza at 9:00pm. Didn't get my order for 3hrs and finally it was cancelled at 11:59pm. This is not done. This is not how one runs the business. And these guys purposefully do not pick up their phones when we call them to ask the whereabouts of the order. Worst experience of my life with a food delivery system. I want to sue them. They should stop delivering if they are not capable of doing this. Few days back it happened with my friend as well.
No one picks up the call.
Ordered at 8:30pm. Delivery estimate was one hour. Ended up driving to the store 10:30 because there was no option to cancel our order.