Domino's Pizza

We order delivery pretty often, and initially had good luck with this location. Sadly, more than once in the past couple months we've had underbaked pizza arrive very late (stuck on QC for ages with tracking) and now today we've been waiting for 2 hours on QC in the app, and cannot reach anyone over the phone. The 800 number was also unable to help and we cant do anything about it until the status changes to delivered. Do better Dominos. You should be able to help out customers in these situations better and have a way to work on this in-app.

This used to be a good location. USED TO! Do not order from here unless you are prepared to wait an hour or more for your order. I called to get a status update on my order (after 40 minutes — and the tracker still showed it as being in Prep) and was told that the tracker was only an “estimate” and that my order would be another 40 minutes at least!! I was told they were very busy because of a carry out deal for Tuesdays — THEN STAFF UP TO MEET THAT DEMAND!! I really wanted deep dish, but cancelled my order and called Imo’s, which arrived in 20 minutes — shop local and NOT THESE GUYS!

They never delivered our food. The app does not have an option for reporting a delivery that never arrived. Calling the shop involved a very long wait just to get a reprinted receipt and another long wait.

HORRIBLE customer service, and my order of one small pizza took 2.5 hours to arrive (and it’s less than 5 minutes away). After an hour and a half after not arriving I kept trying to call the restaurant for an update because I had a very hungry kid at home. They kept hanging up on me and not giving me a chance to even speak which was extremely frustrating. After a few times of hanging up on me, someone answered and immediately said “Stop calling we’re closed.” And hung up before I could speak. I’ve never experienced such rude customer service in my life- that is unacceptable. And when they told me that it was only 8pm and they are actually open until 1am and takeout was open until 10pm. So they were in fact not closed, they just didn’t want to take any orders for whatever reason (which wasn’t even why I was calling but I never got a chance to speak). Do not support these people- management needs to find better workers or shut this place down. 0 stars if I could.

Order is usually fine when I carry out. Delivery is usually a horrible experience. I ordered garlic twist with marinara and cheese to dip the twist in. I received cinnamon twist…. I called and was asked if I wanted a coupon for a pizza or they could correct my order. I said I would appreciate my order being fixed. I was then told they would get that in the oven and I should have it soon. That was 2 hours ago. I live maybe 5 minutes from the store. Ridiculously bad service.

I would give it no star's they don't answer the phone I have been on hold for the last hour and a half he answered then I heard them talking in the back ground saying let's keep him on hold this is not good customer service at all will not order from here again

Trevor helped me out today. Good guy the service was awesome

I ordered a specialty Pizza and it came out dry with thin crust which was supposed to have been hand tossed no sauce at all !!!

DO NOT WASTE YOUR TIME ON THIS PLACE. I'd give negative starts if possible. Placed my order at 11:30, they waited until 12:30, 30 minutes before closing to cancel my order. Now nothing else is open. Worthless