Refusing to accept cash is a piss take.
Was sworn at by the manager, Andy, after he refused a refund for being given the wrong order. Our pizza was completely wrong and disgusting, when I called last night to complain the staffs were rude, hung up on after I politely asked for a return, and when I called back they said they were closed and would not offer us a refund or replacement. The manager made false claims as to why they would not give us a refund, which is against policy AND the law. Truly disgusting. After reading the other reviews I do not have faith in this store again. Will be complaining further for the way I was spoken to by the manager.
Only got one pizza arrive when ordered two only got refunded a week later plus terrible customer service won’t be using this again had people round ended up one pizza between everyone they did not care about the missing pizza or the refund
AVOID! - Every time we have ordered from here, there have always been missing items. When you call the store your told your have to wait another 50 minutes for them to deliver missing items. Requested a refund instead but never received it.
So rude they got my order wrong (which happens, nbd) but the manager I spoke to over the phone clearly just wanted to refund me rather than go through any effort to make it right and send a replacement. He eventually confirmed I'd get my £9 back on a £33 order after the replacement delivery came and was also wrong but he could not have cared less. Boooooooooooo
Nice food quality and services by Ahemad Vegetarian options: Veggie sizler