Never have a problem here. Always ok customer service. But whoever the bald older guy is should definitely not be around customers. Mean mugging everyone and doesn’t say a single word. Horrible customer service.
The employees at this place always close the lobby early and I always have problems here.
I've been a Dominos customer for 40 years. Last two times I ordered from Dominos in Normal, IL it took 2 hours to receive order. The manager was rude when I asked about it. Today 11-4-23 placed another order. Again took 2 hours, when I called the employee was rude and said you have to just wait until we can get to it. Then 2 hours later when the order finally arrived, it was the wrong order. I'm done.
Management was unprofessional and unhelpful. Delivery Driver got into a verbal altercation over my pizza delivery on the phone after I had to call the store 3 times. The Same driver who seems to be the only drive also was snarky and disrespectful to my wife who call a day later to have the pizza we were given a credit for delivered. This is one of the most disfictional and unprofessional dominos I have ever ordered from. We just became an any other pizza company family.
They make awesome thin crust veggie pizza We were amazed by how they make it so good . It’s mouth watering for sure. Definitely recommend store to go for veg thin crust pizza. Can’t speak for Non veg pizza as we only eat veg pizzas . Sorry. But great staff.
i placed online pick up order at about 12:20 am went to pick it up about 20 minutes before close at 12:40 and there online system had messed up and they never received the order. the young man i’m the window apologized asked me for my receipt of it so he could make it and he made it for me in about 10-15 minutes he filled my order seconds before closing even tho he didn’t have to props to him.
Order here about a week ago for my daughter birthday and order two pizza everything extra on both pizza still received single toppings like before some slices only had a sausage on it this the second time I’ve been done like this so I wouldn’t be back very disappointed