£10 was absolute scam for the pizza I just got given, sloppy slop to be fair x (also ordered a pickle topping and got 2 slices)
Fast delivery service, which is only good quality for this chain, staff are rude. Food is over priced.
Placed the order over the phone. Received a phone call later to say they are running out of 14 chickens we ordered, offered other stuff, i said no, just cancelled the chickens, and change the medium pizzas to large. They said will upgrade the pizzas FOC. My husband picked the order up, and they charged for the chicken even though they can't make them!!! I called to say this is wrong, and he said the upgrade of the pizzas covered for the undelivered chicken, which is totally rediculous. He said I can give you a credit, i said i am not getting a credit for his mistake! After called me couple of times, in the end said he did it wrong, and will refund the difference, but need to call me back in 10-20 minutes, which he did. Then again he said sorry I can't do it now, i got to call you in another half an hour. We are still waiting for his response. Ridiculous service.
2 and a half hours for food to arrive and when it did the pizza was cold and hard. My colleague had the same experience and I know when we’ve ordered them for work they’ve also taken a long time. But for it to arrive cold and hard is pretty terrible. Like yesterday’s pizza.
Food was cold was stone cold when delivered, and 20 mins late from the eta
Unbelievable service. Doff’s cap.