Where can I start the I orders a mix grill extra with a side of chips & rice for £2 waited half an hour came half warm with absolute no flavour apart from salt and pepper and Frye chips were steal with cold rice and hardly any salad food finished went to wash my hand shocked of the state of toilet no soap with the bum washer (jug) between the stinks and toilet seat lid on the floor , when paying manager did not ask how was the food or even bothered with us as he was ordering his staff to do things. Never again
Even though there was an empty table and there was no one waiting, they did not let me sit and eat because I was the only one. I couldn't have dinner because they would make more money than if a potential group of 3-4 people sat at that empty table. It wasn't booked because the guy asked me how many people we are :) and I said I am one, he said that no table for one , we are full :)
Been going to deli fuiego since they first opened. Spent thousands on parties etc over the years. Today 20 of us went for a Eid meal which was pre booked. Went it at 6.30 came out at 9.30. Took 45 mins to get served, 1.30 hours for hummus and after 2.5 hours had mains. Main waiter was sarcastic throughout. Politely talked to the manager which I know. And rather than apologise kept making excuses. As soon as the rest of the table came to pay kept making more excuses. Just to avoid the feedback gave a discount and said he done is a favour. Would avoid waited 3 hours. Ruined a family meal. Food is decent but not worth the wait time.
So disappointed with the iftar buffet at Deli Fuego yesterday. It was a total mismanagement with very very poor quality food and service. A large number of seating was cramped in an utterly dilapidated hall (there was no room for anyone to walk around) with poor quality furniture, cutlery and utensils. The number of staff were minimal and they all looked terribly overworked. It was too crowded and too noisy, not a pleasant experience for a family outing - we couldn’t sit down without moving every 2 seconds to let people past, and we couldn’t hear each other talking at all. Iftar at the mosque is a much better experience and well managed than our experience at deli fuego. I would definitely not recommend anyone going there as the price is quite expensive for a really terrible service and food. We made our reservation on the phone, the man said foods, sweets and any drinks are all included within the price, only to be shocked that drinks were included in our bill. The worker said it may have been a misunderstanding but still charged us for the drinks anyway although the mistake was from their side. They charged £20 per adult and £8 per kid plus all the drinks. The price is definitely not cheap and I’d recommend everyone to go to any other restaurant on city road as you’ll get a pleasant meal with a good service for a cheaper price.
Amazing food & service today food was absolutely lush! Parking: we had disabled badge so parked easily Kid-friendliness: amazing with the kids
If you want to waste your money come here!
The food was really tasty!!! And the staff was very politely and ready to service you!!! Wheelchair accessibility: It is accessible, it has ramp.
Exceptional service, exquisite dishes, and a comfortable atmosphere at deli Fuego sets the bar high for memorable dining experiences. I was order vegitarian pizza, sunset mocktail. Completely worth it to visit there. Vegetarian options: Vegetarian pizza Samosa Falafel Biriyani
I went to deli Fuego for anniversary party. Best service in the cardiff. We ordered dessert and shakes. I changed my mind about shakes. I want banana shake instead of Oreo shake and they already made it for me but still they made another for me and they didn't charged me for that. Lovely experience. Highly recommend. Kid-friendliness: Kids are enjoying there. One of the staff member offers free ice cream to my daughter. Amezing service Best staff
Amezing experience for food. Food was very tasty and nice. I ordered ferrero rocher shake. It was great in quality and quantity.