I’ve been to a few of these lounges and I rate them for what they are, an easy bit of lunch in the middle of a day out. I’ll always go for the buttermilk chicken, but it’s really the tomato shaped ketchup bottles that bring me there, bloody love them. It’s a super casual place, like the rest of the lounges I’ve been to, the walls are stacked with lovely paintings, I do think the interior is something that they do really well, always a nice atmosphere. I couldn’t comment on the service, because there isn’t any. You walk in, are told to sit where you like and to order through the app, someone brings you your food, and that’s about all the interaction you’ll be getting. If you want water, you go and fill it up yourself from a big keg. For some people I can imagine this is a simple dream, however my preference would be to have a bit more of a personal experience. I think these QR code systems were perfect for lockdown, and still work well for busy places, and I suppose you can call this place busy, but yeah service is just a little touch that I enjoy when I go out to eat. The food has never let me down; hence why I keep coming back. It’s nothing extravagant, but nothing short of a standard tasty meal. Prices are a little hefty, especially the drinks (£3.90 for a small bottle of coke) so I went with the self serviced water. My glass was a little dirty actually but nothing worth throwing a fit about. Just a classic bit of chowder at Delfino Lounge!