Pulled up to the drive through speaker at 10:08pm and was asked to wait to place my order. It’s been over 15 minutes now and haven’t heard a thing. Finally asked what was going on and they responded like they had no idea we were waiting. As we approached the drive through window we were told our order wasn’t ready and we were asked to back up 4 feet so their drive through timer wouldn’t count us as being at the window. Not a great experience at all.
TL;DR Food quality is luck of the draw. Service was slow and cashier was rude. Order was missing food. - I've visited this Del Taco two times about a month apart. Both times the food was hit and miss. Last time the Del Tacos we ordered had no tomato and very little lettuce. This time all 3 of the burritos we ordered had hard stale tortillas. On both visits the wait time seemed pretty long considering I had ordered through the App 5-10 minutes before arriving. The same woman was working the counter both times. My first visit it took well over 5 minutes for her to even acknowledge me standing at the register. The second visit I was greeted much more quickly but with a harsh "What do you want?". She honestly seems completely overwhelmed. This time when I checked my order it was missing a quesadilla. I let her know and she said I was wrong, that it was in the bag. When I asked her to show me where it was in the bag, she waved her hand at me and walked away. Right then one of the cooks from the back came around the corner with the missing quesadilla and apologizing. The two guys working in the kitchen were much nicer and far more helpful.
Ordered through the app 10 min in advance. When I got to the drive through, they said I have to come inside because they were too busy to process it, I guess? I was stuck in the drive through for 25 min with no food coming, unable to drive out while waiting for the world's slowest drive through to clear. Never again, deleting app.
Great food, and plenty of it! Great service. Parking: I rode my skateboard, and they did not have those stupid anti-skateboarding bumps on their sidewalks. It was easy for me to skate in and skate out. Excellent parking!!!
Drive-thru order for some snack tacos. They were really nice and got my order done quick. The whole transaction was flawless. Also those tacos hit the spot.