Dairy Queen (Treat)

I used to love this Dairy Queen, but unfortunately, in my most recent visits, I've gotten sick from this Dairy Queen with gastrointestinal symptoms, while I have not gotten poisoning from the other Dairy Queens. I worry about if the machines are cleaned regularly. This never used to happen to me until as of recently, and after three times of being sick, I decided to not come back. I've known Sita (the owner) since I was a young girl as I am a Vienna local, but I did notice that the business has gone downhill since the pandemic. There has never been enough staffing at this Dairy Queen, which is disappointing, considering the demand from the town's residents. A couple of times, my boyfriend and I were waiting in a long line on a weekday night, and almost any time it was my turn to order or my boyfriend's turn to order, Sita would go to the back of the Dairy Queen and stay there for about 10-15 minutes. This made it basically half an hour to get ice cream. I felt upset by this behavior on top of the food poisoning and have opted to drive a few more miles to the Dairy Queen in Fairfax, or to Ben and Jerry's where I felt like the employees were more professional. I don't think I'll be coming back to this Dairy Queen, and I hope that the owners receive more training on professionalism, and highly consider hiring more help. I'm sure a lot of high school students looking for their first job would be happy to work here.

We came for dipped cones. The ice cream was so soft it didn't even hold its shape. It turned into milkshake in less than a minute. Just nasty! The cashier (older Indian lady) forced me to take it. Wasted money since there was no way I was going to get food poisoning over $5 for a scoop of rotten dairy. Poor management for allowing their business to be operated under this manor.

I love when the only person working is on a FaceTime call, makes me wait to order, and then has me attempt to order over the person on the call while both the worker + other person are still chatting. I had to then repeat the order (while they were still talking) because she didn't hear it. . .still didn't get it correct but blizzard was good though. ‍♀️

I went into the store looking for a simple chocolate blizzard, but the person working there immediately started screaming at me. They started hitting me across the face and tried convincing me to "meet them outside after their shift" I then proceeded to jump the counter and take them at their word. During our scuffle, they repeatedly shouted obscenities' in front of the other customers in the store. I ended up winning the fight ( as well as free blizzards) and everyone started clapping while I did backflips. I filled their blizzard and ice cream machines with gasoline, ethanol, and other toxic substances sources from my local gas station. Finally, I made myself a vanilla blizzard and left the store. It did flip up-side down luckily. 1/10 customer service, 1/10 scrapping skills, 10/10 atmosphere, they were cheering for me the entire time

Ordered a medium blizzard with extra Reese’s and peanut butter topping and got a vanilla blizzard with almost no Rees’s for $10! Went back in and it only got worse! Go to another DQ.

Not only did they not accept our app deal, they over charged us for our blizzards. Person taking our order was not at all helpful or friendly.

There’s a wanted sign on the wall of this place that shows a man walking into the restaurant and stealing the tip box from the front counter. I wondered how such a brazen act of robbery could be possible until I stood at an empty counter for about 3 minutes until someone walked out from the back and helped us. This place is understaffed and the staff they do have is rude, unhelpful and literally unavailable. They did serve the Blizzard almost upside down though, so that was a plus.