Dairy Queen Grill & Chill

Got flamethrower chicken wraps in the drive through. Took nearly 10 minutes and showed up looking like a half tortilla folded once. Chicken pieces were about a quarter of a regular size strip. Just brutal to think I actually just paid for this mess

They have always served us poorly but it is the restaurant closest to my school, usually my friends and I always go to eat there and we spend at least $50 dollars a day, today, February 14, 2024, three of our friends were waiting for us to suddenly start eating An adult woman arrives, starts yelling at us very disrespectfully that it's hard on us and tells us “if we don't go. to ask anything for us to leave because you didn't have a place there; But we were just waiting for my other friends with the money to be able to buy, they kicked us out of the “restaurant” humiliating us severely from the other customers, it finally became clear that it was empty and it was just a table of young people, some girls and us. We respectfully left the store to get the money, when we already had money to buy we returned and went directly to the cashier and the very kind cashier even apologized while the other two made fun of us, we asked for something and while the lady ordered and paid He said to eat outside and he wrapped the food for us saying that we will eat outside, they were laughing at us and the cashier apologized to me again, I told him that nothing was wrong, it wasn't his fault and we were always respectful, we just had to leave that place. place. They should improve the service because we did nothing to be treated like this.

The staff and management at this place need to learn a lot about customer service. A young teen was accused of stealing, and when they realized they had accused the wrong person, they offered no apology, just stating "A lot of kids come in here to steal". They wrongly accused someone of stealing. There should be an apology. The staff is extremely rude, and obviously the management team has no idea how to properly train its staff members on how to correctly deal with situations like this. They were intimidating, refused her service, and then realized they had the wrong person, and didn't even offer an apology. Just a "Oh well, we were wrong". Then when I emailed the head office with these concerns, I got an email stating "We are sorry to hear about this experience. We strive to ensure everyone has a pleasant experience..." general email. Nothing to address what actually happened and to say they would look into it. Very disappointing! Train your staff!!

Great food and service 100% recommend

A joke of an establishment that likes to harass young teenagers on false accusations. Get bent. ✌

This store is poorly managed. Keep your teens away from here because they like to falsely accuse them of stealing. They take no accountability for their actions. They use the "cook" to intimdate young females. They should be shut down!

Absolutely amazing staff and great food its clean and very friendly all around. Alot if times i get upset with how long "fast food" takes but they was fast. Thanks for the great experience.

Cool place