Service was amazing! Ivy helped me because I was having trouble with the app, and she was so kind, welcoming, and funny. I really appreciated it! (Also great ice cream!)
If I could give them zero stars I would. Went in to grab an ice cream cake, which were all locked up and blocked off. Ended up standing at the counter for a long time being ignored as 5-6 employees looked like they were walking around pretending to be busy. When I finally got service the young girl who helped me was very rude, I should have just walked out and went some where else (but after a long day at work I didn’t have the energy to go somewhere else). After leaving and taking a closer look at the cake when I got home it looked like it had been sitting out and then put back into the freezer after melting a bit. Overall will never go back to this location, not only were the employees bad at their jobs and had no customer service skills, the quality of the cake I got was not worth what I paid for it. Do better management. Thanks for ruining my birthday .
Great staff. Always clean. Food takes a bit long but its made to order. Keep up the good work and download the app. Awesome deals and generous points system. Thanks!
Great service, but every time I come here a machine is broken
The bun on my burger was outrageously stale. it was rock hard! I don't know why anyone would have thought it would be appropriate to make and serve a burger with a bun like that. The worker would have definitely noticed. who ever runs this place needs to talk to your workers about not severing food that has gone bad. This is a sign that other things are being served later then they should be.