Culver’s

Excellent food

You know, I don't generally leave negative reviews. I worked in fast food for several years. It's hard, it's thankless, and rush time sucks. But I am so angry and disappointed. You are running a restaurant where there is an expectation of a certain turnaround window. This Culver's was fully staffed - 2 people on registers, one person cleaning and at least 3 people cooking and another manning the drive. I expect a delay in my order when it's busy. A delay is not 45 minutes. That is unacceptable. Chicken tenders and a salad should have been 8 minutes in the fryer and pull the salad out of the cooler. You add rush, I expect that to take 20 minutes, max. 45 minutes and we got no food, and we weren't the only ones sitting in the dining room that long with nothing. We had to leave without eating so we could make our appointment in Des Moines. I wouldn't have chosen to eat here if I expected it to take almost an hour to not even have the food yet. What a colossal disappointment and waste of time. Keep the money, Culver's. I'm never coming back to this location again.

Food and service were very good! Took food to go. Everything was perfect!

I ordered a salad while my friend ordered chicken strips. I placed my order first but she received hers before I did. Confused both of us.