Creams Cafe Ilford

No proper location address to find

UPDATE: this place has now closed. I am not at all surprised. I can now see why this place has bad reviews. Customer service at point of entry was lacking even after standing by the counter for a few minutes. No acknowledgement from staff even after making eye contact. Honestly, if I hadn’t mentioned to my kids I was treating them to ice cream, I would have walked out. For the money you are spending on a treat, you would want to be treated like a valued customer, but nope. Giving 2 ⭐️ as the ice cream was ok and they have vegan options. Otherwise, it would have easily been a star review. Let’s just say I won’t be coming back. ‍♀️

not a pleasant experience because red haired madalina hesitated to change my toppings when requested and was rude about it never again train ur staff better and fire her because i aint coming back to this one

Need to update the time it shows 11 pm and your staff said its close at 10 pm

Never had a good experience at this branch whether ordering via various apps or sitting in. AVOID.

Poor service really slow had to wait in line for more than 30 minutes when there were only 3 people in front of me

This is my second visit,Not worthy of price also very poor and horrible customer service by Laura especially , she is very rude towards the customer, every customer who comes to shop dont know what the menu, she should have some patience to deal with the customers .

Appalling slow service! 3 staff members, 6 customers, waited over 20 mins for 2 scoops of ice-cream. Won't be back,