CREAM Vallejo

the owner andy is a very nice guy and make a delicious ice cream

Strawberry cheesecake ice cream. Was really good the first 2 times. Then it became the same ice cream you use to get in the school cafeteria with the little wooden spoon. Just strawberry swirl with a questionable hint of cheesecake flavor. I know cheesecake is expensive but seriously atleast try. My husband said he could make a better shake at home. Pretty disappointed. The place could also use a good floor cleaning. It's hard to support local when local doesn't make it easy to support.

Very disappointed with the sundae here. Ice cream was not good and brownie was so weird. Could not come close to finishing it. Customer service wasn't the greatest, but I'll give the person credit for trying despite being the only one.

Horrible customer service. The woman attending was looking down mumbling the flavors even when I asked her to repeat. She let us walk out no problem. I haven’t tried this place before so I’ll be driving out to a different location NO PROBLEM

I just wanted to leave a review to praise the girl behind the counter (I wish I got her name) for her grace and kindness. I came in 9/2 which is Saturday of Labor Day Weekend and though it was about 20 minutes till closing and I had a group of 6 people with me, she still gave us no trouble and made our orders quickly. Following me were a group of 2 who came in 10 minutes before closing and a group of 4 who came in 5 minutes before closing. She turned away the group of 4 since after taking the 2 orders ahead of them, it would be closing time and she has the right to refuse service after closing. One of the 4 members was very rude and bratty and threw a fit in the store over the initial denial of service. Though they were very rude to her, the worker was still kind of enough to agree to take their order. I want to emphasize also that she was working alone on a holiday weekend. I wish I got her name but my family and I tried to tip her as best as we could! I wanted badly to speak up for her but I was with children and didn’t want to get into any altercation. Props to you though because you were kind and respectful despite not deserving that treatment. Thank you for service workers like you.

Hands down the best ice-cream in the town. Love this ice cream store. The sandwiches are made of any combination of cookie you desire, and the ice cream in the middle is really tasty and so many choices. Always cookies are fresh and warm. Excellent service.

This CREAM location is not like others I've visited. We were passing through Vallejo when I had a craving for something sweet, and our internet search brought us here. Though it smells great from the cookies, I wasn't impressed with the presentation. I had a hot fudge sundae, but the fudge wasn't hot, and there was only 1 scoop of ice cream in a 16 oz cup. I had to ask for whipped cream... it's a sundae! Who serves a sundae without the whipped cream? To top it off, I saw a small roach running on the counter by the register, near containers full of toppings (e.g. crushed oreos, sprinkles, chocolate chips, etc.) that were loosely covered with plastic wrap. This was not a good experience. Therefore, it's a one and done experience for us.