If you’re Hispanic or Mexican, don’t come to this place. They are super racist. I love Cowboys and I had family visit me and they were treated super bad and I was sad because I love this place and am a regular.
Keep drinks off the dance floor - I'm sure it's happened at least once, but I've personally never seen a single drink spill at Thirsty Horse, Midnight Rodeo (RIP), or Wild West, whilst at the same time I cannot think of a single night at Cowboys that didn't have multiple drinks spilt - and left to dry stickily. Maybe try updating your playlist. Or even just changing it up... ever. Just a thought. Let the band play what the people want to hear - preventing them from closing down with punk or rock is dumb. Whenever they've done it, the place goes wild - but they're threatened by management to never do it again. Sure, it's a country dancehall, but considering they have multiple long rap, pop, and R&B breaks (which I'm not hating on), that decision is stupid. Put some of your profits into fixing the dance floor - there are literal lifted planks that trip folks. Why? Are y'all cheap or apathetic? These are not mutually exclusive, so no need to pick only one. Otherwise, Cowboys has the best shaped dance floor, many bars to keep the lines fairly small, and... actually, that's all I've got. Some of the staff is awesome, too, for sure. Bring back the rodeo.