We visited Woodbridge Costa on 13/04/24 and were extremely shocked by the lady who served us. I really politely asked for as much milk as possible in my takeaway tea. She filled it to the very top and I again very politely and tentatively asked if it may leak with the lid on, as it was already spilling over the top. I couldn’t believe the sarcastic and rude response that I received. Her whole tone and body language were horrendous and we were made to feel really uncomfortable and unwelcome. We have always found the staff in Ipswich so friendly and helpful and we really hope that nobody else has to experience this awful behaviour.
Called in twice this week. Good service, food okay.
Fantastic staff and pleasant ambience
Nice coffee, always somewhere to sit, friendly staff
How do you give a coffee shop more stars when they give you one shot of espresso in a flat white, which should have two by the way,. If you ask for an extra shot it takes the price to £4.15 for the coffee. In Nero you get two shots as standard, for about 50p less, and nearly every other coffee shop as well. Also can someone tell me why they charge more for flat white than cappuccino and latte which are pretty much the same but one has more milk that is frothy and the other just has more milk, so basically they are charging more for you having less milk, no wonder Costa are having to close shops. If you like proper coffee go to Nero if you like coffee flavoured milk go to Costa.