Shocking service.lady with crutch just sat down and asked to move. Party of 3 already sat with drinks asked to move. Why because at 5.35 they wanted to clean that section. shop only shuts at 6.30. Informed they were just following the rules. We all know where that leads. Cappuccino was so weak anyway was happy to walk out and leave them to clean to their hearts content. Definitely a Costa to avoid!
Staff Really good quality coffee and food
Absolutely disgraceful! I love Costa, most of the Costa's in Warrington are very well managed! Shocking service, empty shelves and unprofessional and rude staff! Didn't take the app or points! I'll be giving it a miss in future!
This is a poorly managed Costa with long queues and staff shortage. The coffee isn't great either. Waste of time
Used to be great before Covid. Deteriorated massively since. Opening times used to be 7 till 21:00 which was perfect for day and night staff. Now opening times are erratic. It’s never open before 8 and on Sundays it opens 11 . I am surprised hospital allow such greedy businesses to operate onsite. Today it’s only one single staff serving for the last 2 hours and the queue is getting longer and longer. Management barely ever seen and they obviously do not care.