Costa Coffee

Me and my partner came in at 5 pm on Friday 15th March, we ordered a few things but then said to put it in take out things even though we were eating in so we could help out the staff cleaning up … so we thought, then Niki was very rude and cold towards us saying no we wouldn’t help whatever we did and then when we asked where we could sit where she hasn’t cleaned yet, she gave a snotty remark saying “everywhere has been cleaned and just sit anywhere” with a bad attitude, leaving us feeling unwelcome and rather annoyed and guilty for coming in to use their services. If I could rate the services a 0 I definitely would. Definitely won’t be coming back here again and that member of staff definitely needs retraining in customer service, I feel sorry for the next customer that comes face to face with her, not someone who I would like on my team if I worked there. The guy who actually served us was really nice and helpful and well mannered, just a shame that his colleague wasn’t the same.

Coffee could have been hotter.

Always nice

Perfect and always awesome x

Dirty and inviting. Won't be returning.

Very rude miserable woman serving, needs to go on a customer service course, doesn't hurt to be civil to people.

Didn't have food. Service was swift, staff pleasant, cafe clean and tidy. Only down side was drinks were not overly hot but tasted great