Costa Coffee

Dietary restrictions: I have to have soya milk and going to Costa gives me a choice of milks

Honestly love going in. Staff always super friendly and patient. Particularly Rich who gave my toddler marshmellows and big smiles! Will be returning

Wheelchair accessibility: step free ground floor (though heavy hinged doors not automatic), stairs to additional seating on first floor

Received a warm welcome from the colleague who served me, who also maintained a quality conversation about the seasonal drinks and snacks, personally I found this useful and informative and also much better than an awkward silence whilst waiting for drink to be made! Great service. I've been back a couple of times since and always experience the friendly atmosphere, the inside is well presented with ample seating which is kept fresh and clean. The quality of the food and drinks is always of a high standard.

Always a long time getting served. Toast and tea cakes are now served in an ugly white what looks like a fish shop tray. The coffee is hot and miss depending on who’s making it. The till is also breaking down. The place and service is very, very tired. Oh but the staff on their day gets priority serving even though the queue is out of the door and people have left