I went to this store on the 14th march. I have a nut allergy. So for us folk it's always a bit hit and miss. I got served by ellie and jade. They both went above and beyond to make me feel safe eating there. Opened up a fresh packet of lemon muffins for me to eat from. Its makes a real difference. I hope this messages reaches you. Helen Dietary restrictions: Allergy to all nuts
Exceptional service by Mia very friendly and patient, leading example of how to treat customers
First time been in this Costa,was very very busy at least 8 people in the queue...staff seemed slow with no grasp of urgency. My latte drink was slapped on the tray...some went on to my cake....sat down.latte was Luke warm almost cold...I was going to ask to have it redone or re heated? But by now the queue was 20 long, so didn't bother..rather annoyed.when you paying £3.45p for a drink! Yes shop was busy..but no point serving cold drinks! ( Sat.27.01.24.@10.19.
Dietary restrictions: Alternatives available, Vegan, Vegetarian, nut-free, dairy-free, soy-free
Best costa i ever been to . Staff friendly l place always clean . Food cakes amazing and coffee ☕️ top
I like the staff in Loughborough Costa and very lovely coffee and clean and friendly staff and toilets are clean I give you lots in Loughborough Costa 10/10 for everything from garry whiting from Leicester
A few weeks ago this visit but the staff are lovely and super friendly