Costa Coffee

We had few negative experiences in this Costa. Sometimes dogs are allowed, other times not. Last time I went to the loo with my daughter and left our belongings and coats on the chairs but when we came back our drinks and toasts were gone. My daughter was really upset and I asked for a KitKat bunny as it was not been given to me when I ordered a KitKat frappé ( it was supposed to be given with every KitKat drink). We were told they ran out. Instead of offering a new toast the barista gave a biscuit to my daughter as she was really upset. Quite annoying a ham and mature cheddar toast coasts more than £5. We will head to cafe Nero from now on.

Happy all round, was busy at the time of our visit but was not unduly waiting, all staff we encountered were helpful and cheery which is rare these days. Thank for a pleasant experience .⭐️⭐️⭐️⭐️⭐️

Drinks wrong twice. But friendly service. Drinks were mediocre.

I have visited this store a few times and want to praise how amazing the staff are, they are always extremely friendly, happy, helpful. Even when they have been extremely busy they always go above and beyond to provide outstanding customer service and feel that they need to be acknowledged for the incredible job they are doing.

The most friendly staff in costa headingley! The girls have all been nothing other than top stars! Not just to me but each and every customer that walks in! Thank you for serving the best coffee with the warmest hearts!

Wonderful branch, we came in to use our costa app rewards and the two girls on the counter were absolute legends! I can’t recall the name of the girl who took my order but she was fab and super friendly. Charlene (I think that’s her name, blonde, amazing make up, gorgeous girl) who made our coffee suggested I try a hazelnut latte blend and it was INCREDIBLE. Amazing staff, they deserve a raise! Ash xxx :-)

Great service by Amelia :)