Came in for a hot chocolate and was served by the lovely Renee, she’s got such a bright smile and bubbly energy and the hot chocolate was lovely. Made my day :)
Unfortunately, some employees are racist
1.Wanted a hot milkshake as was advertised, machine was broken, had to settle for a hot chocolate, 2. i wanted squirty cream on my hot chocolate - I was told there wasn't any? 3.i wanted to eat in, I was told they only have takeaway cups? Is this the normal? I think not. Staff seemed polite enough and I guess the place was clean and tidy..
Staff was very friendly and fast. However, the place is disgusting. The management should employ enough people to make sure the place is clean.
Great location, very good coffee cakes and friendly staff. Positive and upbeat atmosphere. It’s a nice place for chilling out with your friends but in busy time especially weekends is little bit noisy but it’s fine whoever is a nice and clean place .
Always polite and helpful
Recently visited wasn't great but the manager tom handled the situation very well and professionally