Costa Coffee

Costa coffee is my favourite place to get coffee as they offer a good tasting coconut milk alternative. Some are very hit and miss with their service but Mayflower Retail Park in Basildon offers the absolute best service without exception. They are always friendly and fast and it’s always a pleasure to go in there (even when busy)

Good coffee, excellent customer service as always. This Costa is probably best I go to daily, staff are very professional and nothing is to much for them surely a great manager to built such a team.

Terrible experience today, bought 3 coffees, 2 cakes, 2 carton drinks and 2 sausage baps £25 roughly. Then asked for tomato sauce for the kids (they love it) I was then only allowed 2 sashays ! Lily the manger who I’ve seen in numerous branches said I don’t make the rules in an abrupt manor and was very rude. My kids were upset ages 3 &5 so this is the last time I use Costa ! I normally go at least 6 days a week ! Very disappointing

Not one of the best costas but I mean they all serve the same don't they - finding it more exspensive lately and Starbucks still takes the lead for me but friendly staff here and good parking

Visited Saturday 17th Feb 2024. The most abrupt rudest cashier, I asked what was gluten free told nothing I said in the whole shop nothing she said yes, I then asked the lady making coffee who then directed me to front cakes on counter and explained cashier said nothing. It wasn’t what she said but how she said it didn’t listen very rude not inviting into cafe so so rude and sharp, I shall be going back to my favourite more polite place greggs which is across the road goodbye you don’t deserve my hard earned cash anymore that was your last chance.

the best coffee I've ever had the best food also my drink was made quickly and hot my food arrived at the right time they have the best staff fast and clean the manager is always smiling and attentive thank you

The manager was very rude and abrupt. I only asked if my cappuccino was dry and she went on to tell me how she has 13 years experience and knows how to make a dry cappuccino.

Not an over friendly welcome, service was ok, nothing special nothing bad.