This store is hidden behind Devonshire Mall on a side street. If you didn't know it was there, you'd pass it by. The outside is not appealing. It looks more like an institution of some sort. Very old and dated! When entering, you have to figure out what door to use as there are 2 main entrances. I believe one is for commercial buyers. The entryway has many old or antique coffee apparatuses. Your senses are delighted by this wonderful smell of fresh ground coffee as you enter. The store is very small, cramped and very dated! It's mostly a pre-order type business I gather, but you can walk in and purchase, too. The coffee beans are set up behind a counter and are weighed and bagged at your request. You can also have your beans ground. They have a few coffee/espresso machines and espresso cups on a shelving unit off to one side but are very overpriced. The staff member behind the counter was very friendly. It was puzzling to see desks cramped behind the counter off to the other side. This appeared to be the office to the store with people sitting at the desks right out in the open. The parking lot was small and could use a revamp. I am very pleased with the espresso beans I purchased. They are roasted in the building, I believe. I found it odd that there was not any free sample coffee or espresso to taste or even to buy to sample while there. That would have been a great perk while visiting the store. Overall, this business could bring this store to the right decade and revamp the showroom into a more vibrant, customer friendly atmosphere. Don't combine the office with the sales area. Offer some brewed coffee/espresso samples to help customers choose the many varieties of coffee to purchase. Product ID outstanding though so it gets 4 stars from me!