Cold Stone Creamery

Been wanting to try the chocolate there and was very disappointing. I bought 2 clusters, 1 haystack, 1 PB cup, and 2 raspberry caramels. Spent $26. The only good one was the raspberry caramel. Absolutely delicious. The others tastes old. Definitely won't be getting chocolate there again. The guy at the counter wasn't very friendly either.

The worker making the ice cream had his hair down covering his face over the ice cream he was preparing and he was not wearing gloves while preparing the ice cream, then proceeded to mop the floor and then go back behind the counter and prepare more ice cream without washing his hands or putting on gloves.

I accidentally placed the wrong order online, and I called to cancel it and they let me drive there, argue about why I am trying to get it cancelled, and let me stand in the store for 25 minutes before telling me that it could take a few days to refund.

Final visit. The dining area has always been too small but it was especially awkward and uncomfortable when having to sit just a few feet away from a staff that was so dramatically irritated that customers had the nerve to come inside like my family and I unfortunately did. When service is this bad, I won’t make the same mistake again. I only encourage others to scroll through reviews here in the “newest” column to notice a trend at this fallen location.

Delicious ice cream. A bit in the pricey side but it's really good. If you buy it by the quart the price isn't too bad though. Highly recommended if you're in the mood for something cold and decadent.

I visit this Cold Stone every time I’m in town. I am normally really happy with it, however this time was a different story. The customer service was fine. However, the girl picked up the floor mat, shook it, wiped her nose, touched someone’s money, and then proceeded to make my ice cream, even touched the banana that went in my ice cream with bare hands, without washing her hands, no gloves, and no hair net. I found more than three strands of hair in my ice cream. Safe to say, that went in the trash and it was a waste of money. No use in having her make another one if she won’t be wearing gloves or a hair net. I might try another location next time I’m in town.

Not the first time, delicious as always.

Really good custom service, everything tastes good and the shop was well maintained but overall 5/5.

Bad service & racist!!