Cold Stone Creamery

We walked in and ordered, everything was fine and we were all enjoying ourselves but then a worker there named Michael came…. He came to stop our enjoyable expierence….. One of us stood up and made a joke and then all of us stood up from our seats. Micheal saw us standing up and he didn’t like it. He waved his hand and pointed and this door and shouted. “IF YOUR GOING TO MESS AROUND GET OUT OF MY STORE!” Even though We weren’t messing around we just all stood up from our seats, we walked out and left. The other two employees were laughing at this so we were happy to leave. Not an enjoyable time and won’t be coming here EVER again….. beware of Micheal. One of our adults came in and asked for his name, he said Robert, the other employees said his name was micheal and that he lied…. Even more of a reason to…. Beware Of Micheal

Online says closes at 11pm and never open past 10pm

Everytime I go to this place to have an ice cream I find out ice cream is half way melted by the time I make my payment . I barely feel like I am eating an ice cream. When I ask if they are maintaining suggested temperature for the freezer the employee did not care to answer.

Icecream was good. The service was subpar.

Sign said closed at 10pm, went there at 9:25 and guy said they’re “closed”. Ok sure

These guys are the worst. Drove 40 minutes on my birthday to have my favourite ice cream and the guy at the counter said that they are closed at 10pm. Why does Google say 11 pm ?????? Pathetic. Didn’t even listen to our request.

When you actually get the right order - it's great, but the service is horrific. I've ordered 4 times in the last month and the order was wrong... FOUR TIMES. The guy who is the manager on duty is not cleanly either, the one time I went into order he touched the end of my spoon (where you put your mouth) with his bare hands. Please just hire competent people.

This ice cream is too expensive for you to not fill the container all the way. the ice cream here is always stored very warm, I do not like melted ice cream.

Very rude and they always close. Assuming due to failed sanitary inspections.

Google says that this cold stone location is open until 11pm. My friend and I came in around 9:45pm with one group ahead of us. The older male employee was obviously annoyed that we came in, and began throwing chairs and tables around to “clean up.” People came in after us, and they were turned away because they were “closing in five minutes” even though it was only 9:50pm (other reviews from tonight are posted). The employees were very unpleasant while turning MANY people away and one employee shouted he had a 40 minute drive home. Screaming and yelling could be heard from the back. Everyone in the establishment was VERY uncomfortable with this situation. The two male employees need some serious training. I would like to reiterate that google and the door says they are open until 11pm. People were getting denied before 10:50pm.