Cold Stone Creamery & Rocky Mountain Chocolate Factory

10 words…. Order their dark chocolate ice cream with pecans and pretzels. Pure Heaven on Earth. My honey and I often pick up a “ to go” pint when we are in the mall area. Friendly staff. Indoor tables. Parking across the street.

They are very friendly and efficient at this location. I also love how if they make a little bit too much, they give it to you. Nothing more frustrating than watching them throw out your sweet treat!

The shop was clean and food was great. Fast service and no problems at all. Would definitely recommend. Thanks for the great service and ice cream. I will definitely be back.

This is my second time ordering from this COLD STONE AT THE MALL ON DOOR DASH !!!! I use to go inside until they had a problem with me watching how they made my ice cream how I WANTED IT MADE MY MONEY IS PAYING FOR IT NO HANDOUTS !! So I tried DOOR DASHING I SEE WHY THAT STORE ALWAYS HAVE NEW KIDS WORKING!!! Training is needed on CUSTOMER SERVICE WITH OUT CUSTOMERS !! No COLD STONE !! Hellllo this is a picture of $25.00 ice cream with 6 toppings !!!!! Where for $25.00 a few nuts and French vanilla ice cream I will take my MONEY TO RITA”s!!!!!! Disclaimer THANK GOD I HAD Graham crackers home!!! To addddddddd I paid for 6 toppings and had to add my OWN!!!

Ice cream always Great! But this location is ALWAYS short staff when we arrive. There is one server serving at this time. Sometimes two but it take 30-40 minutes to get ice cream.

Good ice cream, quick service, as always.

Worst run ice cream shop I’ve been too.

Kind of just stood awkwardly in the lobby for five to six minutes while both workers were in the back. One was washing dishes with earbuds in, saw flashes of the other worker as I tried to make myself visible. Didn't feel like making a scene, so I just left sans ice cream. Edit for owner: happened between 5:20pm and 5:30pm the day of the post 2nd edit: went back recently around 8:00 after dinner. Did not mention my negative experience, but the service was great and the portion size was generous for the bowl I picked.

Went in there today they were playing vile music with cuss words, 21 Savage and ice spice, there was a kid in there and they were blasting red rum with cussing. He turned it off when I asked but I won't be coming here anymore. Go to the charmery down the road, way more professional.

This is amazing place to hangout

Cold Stone is great, but everything from Rocky Mountain Chocolate tastes like a perfumed soap. I just got a pecan apple today and it is completely inedible. In the past I have tried some chocolates as well and it also had the same soap taste...so I guess it isn't a one time thing. I do not plan to try again at this location.