Cold Stone Creamery

3 ME MONIQUE CAVINNE RIGGINS YES MAMA LOVE YOU MY PRINCESS MARY RIGGINS YES BROTHER GRAND RIGGINS YES 3 RARELY GO LONG BIG APARTMENT BLACK WEDDING YES TODAY YES MACON THANK YOU YES LEON MACON THANK YOU

I love this place. The ice cream is creamy like they stated and delicious. Believe me, you won't be disappointed.

Friendly and helpful people. Icecream was good. Taste buds satisfied.

Customer service is a zero. An Indian male, who I’m assuming was the owner or in management, was very unprofessional and borderline rude. The Oreos in my ice cream were stale (soft and had a weird taste). I wasn’t going to say anything about it, but he asked me if it was good (I was standing near the register waiting on my friends after I paid). I told him it wasn’t good and that the Oreos were stale. He told me that he purchases the cookies from the Kroger in the same plaza and said he has never gotten any complaints before. Well obviously I’m letting you know now, so I asked if I could get my ice cream made over and he said no. Why ask your customer if the ice cream is good when you have no intentions on making it right if it’s not? I will be contacting corporate about this as well. At this point, it’s just the principle of it all. I’m not a complainer, but I do think customer service is an essential aspect of running a business. Unfortunately, this location is lacking in that value.

Clean place of business, delicious ice cream,& the absolute best service!!!

Great flavors, nice staff.

11/10

Awesome customer service and best ice cream.

Great customer service. Another customer recommended I try Carmel apple ice cream loved it.

Great customer service and ice cream!