Cold Stone Creamery

Had the strangest experience today… the girl working never spoke. I said hello, silence, asked how she was doing, silence, made my order, silence. She just stared straight at me, never smiled or altered her facial expression at all. I actually thought she may be hard of hearing, or deaf, until she proceeded to make the order. Absolutely bizarre service. Unfortunately, I had to tip because the other girl working the register was very kind… I would have felt terrible withholding a tip from someone actually doing a good job. Assuming they tip share… the other girl needs to be fired if she’s going to be collecting tips from people being of service.

We drove 40 minutes just to get the no sugar added flavor , and the cashier was very rude about saying they don’t carry it . I checked the order online app before we left just to double check . It’s also posted on the flavor window. She didn’t give a rip , told me I prob have the wrong store . I said no it says Fargo . She just well I don’t know then . No apologies, or tell me she will tell the manager, etc. she basically threw each ice cream at me across the counter . also the entire store was filthy from the garbage , the floors , the toppings containers.

The ice cream is good, but the service was absolutely terrible. The girl was very, very rude and obviously didn’t want to be there.

Went here for a date night and had some amazing ice cream! Definitely enough to put in the freezer for later!

I love Joey

Joey

The staff are very accommodating for my mom, she has celiac disease and cannot have anything with/that has touched gluten and they have been able to make her ice cream gluten free! (Oh and the ice cream is amazing ofc) Dietary restrictions: As put above