Such a professional group, fantastic service and great quality. Very knowledgable guys who will literally bend over backwards, go out of their way to make their customers happy. How it should be! I have recently opened my own business and not only has the machine I purchased from them been spot on, but the coffee I got from them is amazing, with people locally saying it’s the best coffee around. Couldn’t be happier with the whole service top to bottom, start to finish!
Coffee expression took £450 to fix my la pavoni, Failed the first time, it ran in the red constantly and leaked, They then had it back and when it came back to me it was even worse, the body moved on the base, I had to then have it repaired again at my cost by a component engineer. The engineer who eventually fixed the machine advised me CE had removed the pressure regulator and returned it to me, in a potentially dangerous state. UPDATE: I have a full refund, after threatening legal action and contacting the hse although he dragged it out to mediation and was still unwilling to accept responsibility. Cowboys from hell.
Fabulous service, machine is now like new. Would definitely recommend
How nice to have two lads, Steve and Ben, who so obviously love their work. I had my ECM Synchronika serviced and repaired on site today and I was totally impressed by the attention to detail and care given to my machine. The espresso that came out after the machine and grinder had been fine tuned had the biggest Crema I had ever achieved !! Real pleasure to deal with and they will certainly get my repeat business when needed. Keep it up Guys !!
I bought my coffee machine from coffee Expression and have to say the service is second to none im so happy with my machine thanks guys
Purchased a refurbished machine from Steve and Ben and received excellent customer service. Recently I needed a new part and they immediately sent it out on next day delivery and super helpful to make sure I was back up and running straight away so business could continue. I have received comments on how clean and tidy my machine is for its age. Highly recommend. Thanks both. Emily - The Cake Tin
Steve is very helpful, meticulous and clearly knows his stuff
Thanks guys for the beautiful machine & grinder installed today. For reliability, honesty and best prices for machines and servicing contracts look no further than Coffee Expression. This is our second machine off them, the last one was 7 years ago!
Purchased a two-group refurbished machine from here and when I recieved it , it looked as good as it would brand new, i was given a run down of the work they had done on it and they made it a point that if I had any struggles to contact them straight away and they would sort it. Brilliant service from both Ben and Steve and 2 months down the line there have been no issues what so ever, cracking service!
Bought a coffee machine last month and had a great experience from start to finish. Cheers gents!