Very bad communication between employees, I waited 30 min for some bonbites when she said it was going to be 15 min. The prep lady didn’t know I was waiting because the lady who took my order didn’t informed her. Then she gives me the order all mad without even apologizing for the wait. Really bad service!!! Not coming back!!
Everything was pretty good except for the hair that my sister found in her cinnamon roll
Today I got to the mall when it opened which meant fresh Cinnabons! Haven't had one in over 3 yrs hope it's as good as I remember!
I wanted 3 cinnamon rolls, but they tricked me into getting a 4th, I took them back to my table to find that the icing wasn't melted at all. I went back and asked if they could melt the icing, and they put them in i think a microwave for around 15 seconds, and handed them back to me. I went back to my table, only to find that the the icing was still not melted at all, and in fact was cold. This was upsetting.
Prices are really high for undercooked Cinnabons, employees work with miserable attitudes. Fix your staffing situation, 15 minutes of waiting in line is unacceptable. You lost my business!
Very bad experience, ordered online and the prder says pickup ready but at store he is saying nothing on my name. I ask him to check with order number and he replied the order number is too long to search. What a joke the store was. My order number is 9668308461469696. I will never order in cinnabon..
We liked it a lot. Cinnabons tasted fantastic! They had warm cinnabons even 10 minutes before they’re closing. What I didn’t like is that they show no prices so you need to ask everything.