Ratings of Cinnabon

google
Google
3.6
(127 Reviews)
yelp
Yelp
2.9
(10 Reviews)

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Location & Hours

Counter-serve chain serving cinnamon rolls plus other baked goods & specialty frozen beverages.

500 Baybrook Mall #1080
Friendswood, TX 77546
Monday
11:00 AM - 8:00 PM
Tuesday
11:00 AM - 8:00 PM
Wednesday
11:00 AM - 8:00 PM
Thursday
11:00 AM - 8:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 6:00 PM

Recent Reviews

google
Jun 2023
Anthony was very kind and accommodating. I loved nuts and asked him if I could have additional nuts and he politely said yes. I was so disappointed that the system didn’t work which would allow me to give a tip for his kindness and beautiful smile. Unfortunately I don’t carry cash. Thank you Anthony
google
Jun 2023
Perfection!
google
Jun 2023
The menu offers various packs ranging from 4 packs to 15 packs depending on what you want. However, when you order they claimed not to have those items and only want to sell you a very large pack. No customer service and very unprofessional.
google
Jun 2023
Dirty and unhygienic man working as cashier. Very rude as well. I would give it a zero, but that’s not possible, so I give you a one.
google
May 2023
(Translated by Google) All cold.and tasteless(Original)Todo frío.y sin sabor
google
Apr 2023
(Translated by Google) Yummmm!(Original)Yummmmm!
google
Feb 2023
I got there just as the worker was pulling some fresh ones out of the oven. My drink and cinnabon rang up on the register different than the price on the sign but I didn't say anything. The drink was only a 15¢ discrepancy so I assumed the bon was probably not much more than that. I was so focused on getting to my car to tear into it that I forgot my phone. When I walked back in the two workers were trying to see who it belonged to I suppose. I'm glad they picked it up off the counter and put it behind the register. They happily handed it over when they saw me walking up.
google
Feb 2023
This location is not updating their prices on their board, and they are aware of it which is what is upsetting. I noticed after being charge. I told the cashier and he said they never keep up with that, and that it's been like that forever. They charge you more than posted, which is misleading to the customers. I reached out to cinnabon customer service to inform them about this.I was then contacted by the owner. The response was basically using covid as an excuse as to why they haven't updated the board and that they don't make millions of dollars. I then replied I understand as it has affected everyone not just small franchise business. I said a small handwritten or type note anywhere in your store would suffice. Of course they never did that!
google
Feb 2023
It’s Wednesday night and I was just doing pick up orders and this guy at the counter with a dark hair in a bun, kind of heavy and young rolled his neck at me and snapped “were closed” I had no idea what was happening I was just picking up an order for uber. His attitude was unnecessary.

Frequently Asked Questions

What is Cinnabon's rating?
Cinnabon is rated an average of 3.5/5 stars across various online platforms.