Chuck E. Cheese

We had 30 minutes of unlimited play in the arcade which was pretty cool aside from the fact that you only get about 3-9 tickets each game but overall that, the costumer service was the WORST thing about this place. We waited about 10 minutes for the girl to show so that we can redeem our prizes and once she did come she was a bit rude. It’s not that bad but next time we are definitely going to Dave and busters.

Trampoline area (there are 3 trampoline squares inside): - $15 with any game purchase or $25 without a game purchase. Your child(ren) will get a wrist band and a pair of non-slip socks (they're required in order to jump). - unlimited jump time - must be UNDER 52"..... this is NOT posted on their menu/pricing sign (above the registers). We found out about the height requirements after we paid and went to the trampoline area (which was locked most of the time). Their staff was not informing the customers of this rule either, so they ended up having to refund people because their kid was over 52". I know the trampoline area is new, but they need better signage at the registers for the height requirements. And also, a sign at the trampoline area on when they are going to unlock it (since it was locked most of the time) because it seems like they were just randomly opening it up whenever they felt like it, then closing it up. Maybe a sign that says "we will open at x:xxpm for our next xx minute jump session" or something like that! When we first got there we asked the staff could they open it, they would say "I don't know where the key is" or "hold on" and pretty much ignored you after.

Growing up going to Chuck E Cheese, I didn't expect much. However this place just had a grand re-opening and it was really fun not only for kids, but also adults! I think I played just as many games as the kids did. The tickets are now e-tickets that save to the game card so that's much easier then the old token and physical tickets model.