Chopt Creative Salad Co.

I’ve been here ~15-20 times and about 25% of the time they are out of something or get my (mobile) order wrong. They have been out of avocado multiple times, and today at 12:40pm they had no chicken (so I just left). I only order one of their signature bowls, so it’s not like I’m getting anything complicated. The one time I placed a mobile order they put a ton of veggies in the bowl that I didn’t order and I didn’t realize until I got home. The portions are very inconsistent depending on who is serving you and they average on the small side. The only other Chopt I have been to was at Penn Station in NYC and the portions were huge in comparison. I have really wanted to like this restaurant (evidenced by the fact I keep going back) because I do enjoy the flavors when I get a good bowl with everything I like on it. It’s just been disappointing…

Ordered a salad with double chicken through door dash. At the most I received 0.5 ounces of chicken in my salad. Its a-shame you have to babysit these people when they prepare your meal so that you get what you pay for.

Chopt is so delicious! Gio is great! He was able to host our Residents Event at the Flats at West Broad Village - he was very professional, fun to be around and super friendly! Our team was able to try new things and their wraps are so delicious! Thanks to Gio for hosting our event- definitely will be in touch in the future!

Gio had the best customer service I’ve had in my life. He had great energy and really explained everything on the menu to me. I will definitely be back.

Place was clean and the food was fresh and delicious. Shout out to Mario for the excellent customer service and great recommendations!

Gio did a great job with our resident event tasting. He was great with the residents and was very knowledgeable about the product!