This place is awful! Unkept, no water. Every time I went, the drink machine was broken, the drinks they sale are awful and sugary. Nasty staff, they play their music, instead ambience music or at least play known music, the chips taste like cardboard, absolutely nothing to do with Mexican food. Update: Went back 02/03/2024 Good portions , tasty carne azada, they have a soda machine. Music was great this time. So, there’s improvement. .
I have seen the negative reviews but that is not my experience with this chipotle. The portions are always good, service is fast and friendly and whether I am ordering online or ordering in store I’m never waiting long.
After avoiding this place for some time, it’s seems to have turned it around. Food was great, big portions, and speedy execution.
EDIT: This chipotle is BACK. Full bins of food and competent staff, exactly what you'd expect for chipotle. Changing my review from 2 years ago because they have earned it. Turnaround complete, I have ben 3 times in the past month with no disappointments. Will continue to return. This chipotle is so incompetent. Ordering a delivery again from these people and they mess up the simplest thing. How do you forget the chips from “chips and guacamole”. How do you forget the chips from “chips and queso”. Whoever manages this chipotle is pathetic.
i don’t recommend investing any of your time here… it’s a shame that poor customer service is apparently acceptable at this location