Chipotle Mexican Grill

I ordered via DoorDash. Food was extremely cold & old tasting (I know this isn't from DoorDash because I use them all the time). My food tasted like it was under a heat lamp for hours & the steak was cut into giant pieces that was mostly fat. I microwaved my bowl 1:30 & it was still old tasting. The rice was crunchy. BUT the guacamole & salsa was bomb! Also I ordered a grapefruit IZZE & I got blackberry. Sucks cuz I've always liked Chipotle but that was when I lived in California. My mom & sister in law have gotten sick from this establishment as well. I haven't hence why I ordered. I recommend going in person & also the staff is very kind. Hence 2 stars. Just don't order out & ask for fresh meat if it's not busy hours.

We always like to go there on the way to Atlanta. We stoped there for dinner on Friday night. First of all, it was not even busy and some worker was just talking even though there was line of customers! After we got food, there was no forks. I asked one of workers and I even told him I need 4. What he did was just grab a bunch of forks and drop those on my hand!!!! I was like.. ooookay….. what was that!?!? My daughter was also upset about customer service there !!! So sad… we used like to go there but now we need to find somewhere else.

The bowls are really good especially the chicken

Trash Ethan the manager is garbage ordered a chicken quesadilla was told after i paid that they can't make those in person and that since i paid for it that i couldnt get a refund. Literally laughable how trash this location is.

Chipotle has gone downhill over the years. It used to be a favorite lunch spot. Not anymore. This store was nasty! Food debris on every table. Trash cans overflowing . Employees not wearing gloves when filling containers with food.

Cashier didn’t pay attention and somehow switched my bowl out with the customer in front of me. It wasn’t even busy, is it that hard to go one by one and make sure you’re handing out the right food? Couldn’t even eat it because it was built to the specific tastes of that customer and slammed with sour cream etc.

Second time here in three months. Food is great but appears disorganized, waiting on cooking food that's run out, people milling around, doesn't look too clean. Closest one to our hotel.