Chipotle Mexican Grill

By far the best Chipotle in Hollywood! Food is always fresh and comes in great condition.

Not sure what to rate it as it's much more reasonable in person than online. Online they consistently give significantly smaller portions, to the point that it really isn't a full meal (can only speak for the bowls). Never had issues walking in though. I don't know why it's like this.

Customer service was bad alse they always are running out of barbacoa

I have been to many many chipotles. This one is the worst I have ever been to. Go for the story. But leave without most things because they are out of it all.

I was mistreated by your employee, "Juan" – he is a cook. He called me "bro" multiple times, even when I asked him not to. He had a rude and challenging attitude towards me when I was talking to the store manager about the missing items in the restaurant. This store is always dirty and missing items. The manager seems not to care about this issue. It has happened to me three times that I come here, and there is no chicken. Because of this, I had to get another type of protein, which is always more expensive. I end up spending more just because the manager doesn’t know how to place orders correctly and in a timely manner. I didn’t complain the first nor the second time, but today I had to. This is going beyond normal. You'll start losing customers. I'm not coming here anymore.

They’re always out of everything and don’t put a sign on the door so you wait in line to find out they have crumbs left at 7pm

Food was fine, even though they were out of black beans I didn’t throw a fit like a lot of these whiny babies in the reviews who have clearly never had to face any inconveniences. I said okay and moved on. I don’t expect much from fast food, I know what these workers are making and going through and I certainly wouldn’t care either for $16 an hour If you want chipotle get chipotle, but some of these other reviews are crazyyyy. Fully bullying the workers on a platform they know that they can’t respond on, go say how dull and useless they are to their face and off the clock. i bet it would be silent.

This Sunset Blvd. location has management issues. The hours show they open at 10:30am however the last few times I’ve been there they can’t seem to manage to get the restaurant ready before 11am. I will be taking my business elsewhere. Thanks.