Chipotle Mexican Grill

Don’t come at night. Tragic tragic bowl. No corn. No lettuce. No cheese.

8:30pm on a Friday. I waited for sixteen minutes in line, and when I got to the front they were out of every protein except chicken, and out of two salsas. Surely it wasn’t the kids meals in front of me that cleared them out of everything, and I REALLY wish I didn’t spend half my lunch break in line for food that didn’t exist. Also the tables are usually nasty, but I couldn’t even get food to eat this time.

Edit. Edit again. Never open on time. Constantly forgets ingredients in online orders. Online pickup is terrible Don't eat here.

Dirty, stale chips

Food is always seasoned poorly, service is rude and or lazy, takes forever regardless of how busy it is, weird people in the store and working it. Makes me hate college students and I’m a college student.

Food arrived 10 minutes after promised time. Al Pastor Chicken had bone on it. Got my order wrong (white rice instead of brown). The servers were accommodating and nice though.

Consistently the worst tasting Chipotle I've been to

Food was good, but customer service was horrible from a young man. There was this young asian man, who asks if you want a bowl or a burrito, who was super rude, seemed very disinterested in being there and didn’t care about what I had to say. His coworkers came and took over and made my experience better but he was very rude, and then when I came back to ask for a lid for my bowl, he blew me off. Horrible customer service.

Extremely rude staff. Ignored me while I waited at the cashier check out. Then proceeded to give me attitude when I asked for a water cup. Didn’t give me a water cup and told me I had to pay for a cup. Was extremely condescending and rolled her eyes. According to California Law restaurants cannot deny its patrons water. I’ve been a chipotle customer for years. Won’t be coming back to this joke of a location.

Don’t expect them to open on time. You’ll be waiting outside for at least 20 minutes. My catering order was not ready on time making me late to my appointment.