Chipotle Mexican Grill

DOUBLE CHARGING! BEWARE! ALSO TOOK FOREVER TO GET THE FOOD!

Food is great!!!

Employees are busy in talking several mins even customers queue was increasing. Half cooked beans and purely grilled veggies.

I don't often go to Chipotle. I will say, however, this experience was fine and I would consider going more frequently.

Consistently dirty. They have tried to serve me black guac but I refused once I saw it. This most recent time the portions were ludicrously small. Chipotle isn't complicated. Hire better people.

As soon as you walked inside, they were blasting music to the point that you couldn't talk to the person next to you. If you want to play music and bring in a speaker from home, great, but keep it at a manageable level. The staff are mostly young teenagers and it shows with the environment. The girls that were doing the online/mobile orders were making snap videos of them showing the middle finger with small kids around. Also most of the young staff were on their phones goofing off while the older staff members were doing all the work. Management needs to get the young staff under control, and people might actually enjoy going here. And to preference, I'm in my mid-20s, and this was too much for me.

Yall bogus ash my beans was uncooked and hard i took all of em out of my bowl. i couldn’t even squeeze them they were basically baby black jaw breakers. i told the girl i want extra white rice she gave me two baby scoops. then i said i want a little bit of black beans and she drenched my whole bowl with hard black beans. the lettuce wasn’t even cut, it was big and hard. this is the worst chipotle in virginia. why are the beans harder than chips ahoy chocolate chips . SAD CASE. AND YALL EMPLOYEES NEED TO SMILE MORE AND LISTEN. TWO BABY SCOOPS ARENT DOUBLE CHICKEN