Chipotle Mexican Grill

If you want to almost eat chicken bones eat here management didn’t even care!!!

The owners really need to reinforce hygiene to their employees. Seriously, esp when you are cooking food you need to look presentable and look like you actually bathe and combed your hair. The food is good but I gave this location a 2nd chance weeks later but the presentation was the same. But what really did it for me was when one worker got guacamole on her glove and she continued to shake her hand with the glove on until the guacamole fell back in the guacamole serving dish.. Done ..just cook your own food guys No telling what your eating. I see a review where a plastic object was in the guacamole ...

Although the food was good the restaurant was dirty. Food line, tables, and floors.

This location should be audited. My burrito wasn’t heated. They give you an equivalent to a table spoon of carbs, protein. This isn’t a kids meal. Either standardize your scoops or have someone that actually can ration serve the food.

If you do carry-out here, always always always check your order. I've given up on this place. Tonight, the middle-aged pick-up lady got straight up aggressive with me when I politely asked for the chips that she didn't include with our order (which we had ordered). Luckily I had the foresight to check my order while still at the window this time, as SO many times we’ve gotten all the way home only to find we’re missing parts of our order. She said we didn't order any and I said yes, we did, and I showed her the order that said we had ordered chips. I wasn't yet upset at this point, I was totally calm and just wanted to get my food and get out, as it had been a long day. She said I must be confusing chips with the 'kids chips' in my son's order, as if it were the first time I was at Chipotle . I said no, we ordered chips. She then saw that the chips and guac were on the order on my phone, and acknowledged that, and then my screen locked and she insisted on my unlocking it two more times so she could see in, which I obliged, although I was a little irritated at this point because she was talking to me like she was a cop in front of everyone! She acted like I was the one who effed up when it was right there on my order. (ETA: I read some of the other reviews here and this is the same lady other people are referring to in their reviews!) She then said it was because the chips were a 'promo' they didn't get printed on the sticker. Lady, seriously, I don't know two things about you and your sticker, that's employee stuff, I am just trying to get my dinner home. The reason it was a "promo" in the first place is because you didn't give our chips the LAST time we did a pickup, which is why we were sure to check this time. It was merely a credit for the chips we paid for last time and didn't get. After she confirmed for the third time that the chips were indeed on the order, she got all huffy and pointed to the sticker on the side of the take out bag, and said the sticker didn't say "chips" She "gave" me the chips we ordered and talked all angrily like she was doing me a _favor_ by giving me the food that we ordered and paid for, which was really irritating. She just would not shut up about it. I don’t work at Chipotle, I don’t know what you’re talking about and frankly, I don’t care. I just want to get my food and gtfo. I took my bag and started walking off and she literally raised her voice at me at the pickup window again about her sticker, like she wanted to fight about it, or she wanted to yell at me as I walking away as if she was really telling me off or something. It just didn't make any sense to me. It was the weirdest thing, like she was on testosterone or something, and I am really sick of people acting like this. If you hate your job, find something else. The food isn't free, you're not running a charity where we all should give you a round of applause for giving us the food when we freaking PAID for it. No one does that at other jobs. She took this so weirdly personally, and in front of my son, a child (who was very freaked out and uncomfortable) and whomever else was at the restaurant. Very unnerving. I get that customer service jobs suck, most of us have worked them at some point in our lives-- you're not the first people on earth to ever work at a fast food joint. I was absolutely patient and respectful until you started getting confrontational-- that was uncalled for. I’m not standing there and taking that. Good luck, lady, I think you’re going to need it especially after reading the reviews of others who have had the misfortune to be on the receiving end of your spite. Sure hope you looove your career working the Chipotle pickup window because you’re definitely not employable anywhere else.

Double chicken is like 1/2 chicken I guess. Door Dash order for double chicken, side of guacamole and a tortilla plus tip was $31. You’d expect more.