Placed order online half hour before, got there and my food was not ready so I had to wait another 15 minutes for them to prepare, counter was very dirty food all over, unhygienic, never coming here again
Personally, I was pressed about the customer service. I know it sounds weird for a customer to complain about one’s behavior in their job, but I don't think it's okay to give a "slumpy" prescence. I bought my meal around 7:30ish on June 9th on a Friday, and I completely understand all workers would want to go home and not work late on Friday, but the audacity to keep giving me strange looks and mumbling didn’t even give me a receipt until I asked another employee just for one. Either they were trained or not. I don't expect much because it's fast food: order, prepare, pay, and leave, but at least complete the sequence of tasks before moving onto the next customer. Lately, all Chipotle franchises have had so many downfalls, beginning with small portions, bad food quality, and now poor employment. I just hope the industry can improve and become its best again.
Great chipotle and guacamole was really fresh
The staff here just makes me feel so uncomfortable and I eat here often, sometimes I now hesitate to walk into this location. There is no 'Hi, hello, or how can I help you today?' ever...just silence and them waiting for you to tell them your order. They just seem like they want you to know that you're oppressing them for asking them to make a decent burrito or bowl. Which is also hit or miss.